BeautyQuest, Inc. (“BeautyQuest”) has adopted this Code of Conduct & Business Ethics (“Code”) regarding interactions with patients, healthcare professionals (“HCP”) and our business conduct within the industry generally. All interactions between BeautyQuest and patients and HCPs must be carried out in a responsible, ethical, professional and legal manner. This Code describes the fundamental principles and standards to which all individuals must adhere, including board members, officers, employees, contractors, and agents (referred to in this Code of Conduct as “Company Representatives”). This Code sets a minimum standard. Laws and industry guidance that set higher standards, or more specific conditions, take precedence over this Code.
BeautyQuest will ensure that all Company Representatives are appropriately trained on the requirements of this Code.
Any conduct that violates this Code is prohibited. Compliance with this Code and related policies is mandatory. Violations can have serious consequences for BeautyQuest and for Company Representatives. This Code incorporates principles set out in
- Conduct his/her responsibilities in compliance with this Code;
- Comply with BeautyQuest’s Corporate Compliance Program and any written policies, procedures and other guidelines;
- Protect BeautyQuest’s reputation by actively supporting ethical behavior;
- Promptly report any potential or actual non-compliance; and
- Fully and honestly cooperate in any investigation of alleged violation of this Code or BeautyQuest’s Compliance Program Policies and Procedures.
BeautyQuest’s Corporate Compliance Program
BeautyQuest is committed to conducting its business in compliance with the Federal and state laws, regulations and other requirements that govern our operations. BeautyQuest provides resources to assist every individual within the Company, as well as our agents and vendors, to act in a legal and ethical manner.
Reporting Potential Violations
To encourage a workplace culture that keeps each Corporate Representative accountable to each other, BeautyQuest provides several methods for individuals to make reports in an anonymous manner. These include a Compliance Hotline and other forms of confidential communication. Our policy is to ensure the all good faith reports of misconduct or noncompliance are immediately investigated. BeautyQuest has a strict non-retaliation policy to protect BeautyQuest Representatives who raise concerns in good faith. No action of reprisal or retaliation will be taken against any BeautyQuest Representative for reporting a compliance concern or asking a question regarding our Compliance Program. Calls to the hotline or other types of reporting do not protect individuals from appropriate disciplinary action regarding their own performance or conduct.
Training and Education
The proper education and training of Company Representatives is a significant element of an effective compliance program. BeautyQuest is committed to the education of its Company Representatives on issues related to corporate compliance. As such, BeautyQuest has developed a training program that consists of compliance training to new hires and general training to all Company Representatives, and specific training sessions designed to target particular issues that only impact certain Company Representatives at BeautyQuest. Attention to training and compliance will be an integral part of the Company Representative evaluation process. Failure to comply with training and compliance requirements will result in disciplinary action, including possible termination.
Healthcare laws and regulatory requirements
BeautyQuest is committed to full compliance with all Federal and state laws and regulations applicable to our business, including but not limited to, the Federal Food, Drug and Cosmetic Act; Anti-Kickback Statutes; and patient privacy and confidentiality.
Fraudulent Conduct is Prohibited
BeautyQuest does not tolerate fraud and is committed to the rigorous investigation of any suspected cases of fraud. Should any BeautyQuest Representative believe they have good reason to suspect a colleague or other individual is engaged in fraud or an offense involving BeautyQuest or a serious infringement of the Code, he or she should report such unethical action his or her or supervisor to the CCO.
BeautyQuest respects the confidential nature of patient health information. Therefore, BeautyQuest must comply with all Federal and state health information privacy and security laws. Generally, unless otherwise permitted or required by law, BeautyQuest will not disclose patient health information without prior authorization. BeautyQuest and its business partners will limit the collection of, and access to, personal data to circumstances that are consistent with clinical quality and other specific, legitimate business needs and applicable laws and regulations. All personal data must be treated as confidential unless otherwise required, secured against unauthorized access, and retained only for as long as it is necessary. BeautyQuest has adopted a number of additional Compliance Program Policies and Procedures addressing privacy issues that may affect its business activities.
Interactions with Healthcare professionals
Relationships with HCPs are heavily regulated and strictly enforced. An HCP is any individual or entity directly or indirectly involved in the delivery of health care services or items to patients and that can purchase, lease, prescribe, recommend, use or arrange for the purchase, lease or use of BeautyQuest’s products or services. BeautyQuest’s interactions with healthcare professionals, organizations and other authorities must be made in compliance with applicable laws, regulations, and BeautyQuest Compliance Policies and Procedures. Our general policy can be expressed in two main points:
- BeautyQuest or its Representatives may not condition a financial arrangement or provide free services or grants to HCPs in exchange for any agreement to purchase, order or recommend BeautyQuest products, or as a reward for high volume.
- Payments to HCPs will only be provided to HCPs in exchange for the provision of services for which there is a legitimate business need and a written agreement that provides for fair market value compensation.